Expiring domain renewal help!!!
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My domain expired 25 days ago. WordPress contacted me and said to reply to their email and they would send an invoice so I can pay the $80 and whatever else to renew. PLEASE can a happiness engineer respond and walk me through what I need to do????
The blog I need help with is: (visible only to logged in users)
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Hello! :)
I tagged your request for a Happiness Engineer to take a look at. Please be patient, they will get to you as soon as possible.
I recommend subscribing to this thread (you can do so in the right sidebar) so you’ll be notified when they do respond.
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It looks like Irwin has already addressed this issue via email, but if you have any other questions, please let us know.
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Thank You so much for the response. I did receive an email response from “Irwin”, however the manual billing invoice for $98 has not showed up to any of my email accounts. Here is the email messege I received, and I want to make sure it is indeed from WordPress:
“Ticket [#2126035]
Thanks for the clarification! :) I have now sent you a manual billing invoice for $98 to renew iandcjewelers.com, as per instruction.The billing was sent to your email on record.
Please let me know that you have settled the amount and I will initiate the partner registrar to proceed recovering the domain.
Recovery usually will take 3-5 business days. I’ll let you know once the partner registrar gets back to me whether they have recovered the domain or not.”
Isocialtish, thank you for helping with this, and I look forward to hearing back.
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As Irwin stated, only the owner of the domain can renew it. The payment link went to their email address.
Your account, ianbrown1971, does not own iandcjewelers.com.
Please have the correct user renew this domain.
Let us know if you have any more questions.
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