Export backup problem

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  weeting · Member · Apr 16, 2016 at 2:51 pm

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  hi , i can’t find the email in (email visible only to moderators and staff)
  ——————————–
  Your export is being processed!
  A download link will be sent to (email visible only to moderators and staff) when the export has finished.

  The blog I need help with is: (visible only to logged in users)

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  theradiocrytic · Member · Apr 17, 2016 at 12:32 am

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  I’ve tagged this thread so that staff can respond. Sometimes emails get lost.

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  staff-doublebassd · Staff · Apr 17, 2016 at 1:35 am

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  Hey there,

  Have you checked your spam folder? Sometimes our e-mails end up there. If they are not in the spam/junk folder, I would try the export again and see if you get an e-mail the second time.

  If that fails, let me know, and I can export the XML file for you on my end and e-mail it you.

  Thanks!

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  weeting · Member · Apr 17, 2016 at 12:47 pm

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  ok, i got the email, thank you very much

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  staff-doublebassd · Staff · Apr 18, 2016 at 2:25 am

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  You’re welcome!