Export content error

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  miguelmaiquez · Member · May 29, 2022 at 1:29 am

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  I can’t export my content. (My connection is ok)

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · May 29, 2022 at 6:25 am

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  Hey there, what happens when you try? And, are you using these steps?
  https://wordpress.com/support/export/

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  miguelmaiquez · Member · May 29, 2022 at 6:33 am

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  Hi. I get this error message: “There was a problem preparing your export file. Please check your connection and try again, or contact support.”
  My connection is ok, and, yes, I followed those steps.

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  supernovia · Staff · May 29, 2022 at 7:02 am

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  Gotcha. We’re going to try an alternative export. Can you watch for an email link with the export file?

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  miguelmaiquez · Member · May 29, 2022 at 7:06 am

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  Sure. You’re sending me an email with a link?

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  supernovia · Staff · May 29, 2022 at 9:51 pm

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  Yes, you should have one by now.