Export CSV File

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  lashtingz · Member · Mar 25, 2022 at 5:50 pm

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  Hi I recently had to switch my domain and website to Shopify due to issues with a third party who created my site on WordPress and wooCommerce. I’m wanting to export my csv file. But cannot seem to access it. Can you help me? When I click on tools and then export it just takes me to my offline website.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-sheva · Staff · Mar 25, 2022 at 9:35 pm

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  Hi @lashtingz,

  I’m afraid that we can’t help directly because your lashtingz.com site is not hosted with WordPress.com. In turn, we’re unable to take a closer look at your site.

  It looks like your host uses the open-source WordPress.org software, which differs from the managed hosting offered on WordPress.com. The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact GoDaddy for further support.

  I hope that points you in the right direction.