Export Function Not Working

paradigmchangeinmedicine · Member · Jan 20, 2015 at 12:10 pm
Copy link

Add topic to favorites
I am trying to export data from a WordPress.com site so that I can have it be on a WordPress.org site. It says that I should be able to do that without paying any money on this page.

http://en.support.wordpress.com/moving-a-blog/

I have followed the instructions by going to Tools and then to Export, and then trying to download a file. It works for a while and then I get a page that says “This webpage is not available.”

Apparently something is broken. And this has been going on for months.

Would you please notify someone to fix it? The idea that I should have to buy a “Guided Transfer” from you in order to get my own data when it was promised upfront that I could get it for free is very upsetting.

Thanks.
paradigmchangeinmedicine · Member · Jan 20, 2015 at 12:24 pm
Copy link
This is the website.

http://livingcleaninadirtyworld.me/
paradigmchangeinmedicine · Member · Jan 25, 2015 at 10:53 pm
Copy link
No one has responded to this post.
timethief · Member · Jan 25, 2015 at 10:56 pm
Copy link
You were answered by Staff here https://en.forums.wordpress.com/topic/exporting-problem-2?replies=8#post-2142877
timethief · Member · Jan 25, 2015 at 10:57 pm
Copy link
NOTE: I tagged this thread for a Staff follow-up of your export issue. Please subscribe to it so you are notified when they respond. It’s the weekend so they may not respond to this thread today.
paradigmchangeinmedicine · Member · Jan 25, 2015 at 11:05 pm
Copy link
That topic is closed and I have not had the problem resolved.

I would like a response from a STAFF member.
paradigmchangeinmedicine · Member · Jan 25, 2015 at 11:09 pm
Copy link
If the staff member would please write to me personally at (email visible only to moderators and staff), that would be helpful.
paradigmchangeinmedicine · Member · Jan 25, 2015 at 11:09 pm
Copy link
lisapetrison at yahoo
timethief · Member · Jan 25, 2015 at 11:27 pm
Copy link
As I said above, I already tagged this thread for Staff. They will get to this thread and respond to you after they answer all the threads tagged for their attention previous to this one being tagged. Please be patient while waiting and know that every time you post into this thread you move the timestamp forward and that means it will take longer to get Staff help.
paradigmchangeinmedicine · Member · Jan 25, 2015 at 11:30 pm
Copy link
timethief, please stop interfering. I want to hear from a STAFF member and do not want to hear from you again,.
timethief · Member · Jan 25, 2015 at 11:46 pm
Copy link
I am not interfering. In fact If I did not tag this thread for Staff, then they would not respond to it at all as this is a peer support forum. So let me try to help you comprehend what the reality of your situation is.

All support docs are here http://support.wordpress.com These are our support options http://en.support.wordpress.com/help-support-options/ There is is stated that:

If you have a paid upgrade, please use the “Contact Support” form, where you will receive a choice of having staff answer your question publicly or privately.

You did not choose to to use the contact support link. You chose to post to this peer support forum, where Staff and Volunteers work together cooperatively to provide WordPress.com support. Volunteers answer the majority of all support questions and when we cannot provide support we tag threads for Staff assistance.

As I noted above I have tagged this thread for Staff help. Staff work through all forum threads tagged for their attention and through all email support tickets in chronological order based on datestamps and timestamps – first posted first served, as would be expected.

How long it takes to clear the threads and support tickets depends on how many Happiness Engineers are working on them at any given point in time. It also depends on how complex the issues in each thread and ticket are are.

Please don’t bump your thread by posting into it again because it’s not in your best interest to post to it after it has been tagged for Staff help. Doing that moves the timestamps forward and it takes longer to get a response.
paradigmchangeinmedicine · Member · Jan 25, 2015 at 11:48 pm
Copy link
As I said, I do not want to hear from timethief again. Only from staff members.
timethief · Member · Jan 25, 2015 at 11:51 pm
Copy link
Please understand that I don’t want to hear from you again either but you keep posting into this thread and bumping the timestamp forward in time thereby guaranteeing it will take longer to get Staff help. All you have to do is stop posting and wait, knowing you may not receive a Staff response today. It’s that simple.
paradigmchangeinmedicine · Member · Jan 25, 2015 at 11:51 pm
Copy link
Please do not write to me again, timethief.
paradigmchangeinmedicine · Member · Jan 26, 2015 at 3:24 am
Copy link
I managed to get the data I needed, by asking that the export be just for the posts rather than for everything. The comments did get exported as well.
watchaholics · Member · Jan 26, 2015 at 11:03 pm
Copy link
Hi, paradigmchangeinmedicine I have the same problem with my blog (https://watchaholics.wordpress.com). Can you help me who I need to write or where I can find the solution. (Sorry the english is not my native language, and I’m very new in the WP Forums).
Thanks your helping.
timethief · Member · Jan 26, 2015 at 11:16 pm
Copy link
@watchaholics
You have been answered here https://en.forums.wordpress.com/topic/export-problem-8?replies=2#post-2235087 Please post only into one thread for any single issue.
watchaholics · Member · Jan 29, 2015 at 9:39 pm
Copy link
@timethief
You’re right, I’m sorry, but now I am a little bit desperate about that, becasue that’s really important to my work.

No items found.