Export function not working properly
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Hello,
I’m trying to do a backup but the export site function is not working properly; it’s generating 0kb files instead of the usual 60MB+ I get. Is there a problem in the back end? Is it working for anybody else?
Thanks
MingThe blog I need help with is: (visible only to logged in users)
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I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Hi Ming – When I export your site, I get a Zip file with three XML files. The first two are ~27-37 MB and the last one is small. Can you please try this once more (perhaps in an alternate browser) and let me know what you get?
If you don’t get the right thing I can email you the files, but please also note that you don’t need to backup your blog manually unless you just want to:
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It happens with Mozilla Firefox’s inbuilt downloader. The xml file must be more than 0KB, you should check the file size with your file manager.
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I’m getting the 0kb problem with FFX and Safari, too. The odd thing is that it worked just fine up to about a week ago…
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Sorry, to clarify: the problem is not downloading individual files – it’s when I hit ‘export all’. I’ve been getting a large 60-70MB file up til last week, now I get 0kb.
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