Export media library Disabled

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  benjamintbc · Member · Oct 21, 2019 at 3:45 am

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  I want to export my media library, so I have a backup. Unfortunately, the download button is grayed out.

  How do I back up my media library?

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Oct 21, 2019 at 2:36 pm

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  Hi there,

  I was able to start a download of your Media Library files. Can you please try the following as it looks there’s something wrong on your end.

  This looks like an issue with your browser. Please try the following:

  * Clear your browser’s cache:

  Solve Common Browser Issues

  * Check that JavaScript is enabled and supported by your browser:

  http://enable-javascript.com/

  * Disable any ad-blocking and security extensions on your browser

  * Check that you’re using the latest version of your browser:

  http://www.whatbrowser.org/

  * Try another browser:

  https://browsehappy.com/

  If all of the above doesn’t work or you have more questions, just let me know and I’ll be happy to help!

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  benjamintbc · Member · Oct 29, 2019 at 3:49 am

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  I just logged in and tried again, and everything worked as expected.

  Thanks for the help.