Export Personal Data

  • Unknown's avatar

    When a member requests their “Personal Data” to be exported it seems to be working for the most part. I noticed that when a user gets their data exported it gives them X days’ time limit to download the export file – even provides a date.

    This all seems great – however.. The file is still available even after the date (set by WordPress) is passed. Unless this request is manually “removed” again from backend admin panel; they’re not able to request another/new export.

    Isn’t it supposed to automatically remove the request after the time limit runs out?

    It’s a pretty high workload to put on admin to keep removing the requests manually from backend.

    Anyone with same issue – or know how to fix this?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    It’s not immediately clear what functionality you might be referring to by download personal data. Could you share a screenshot of it? Because we need to understand if it is a WordPress.com feature or a third party plugin feature.

  • The topic ‘Export Personal Data’ is closed to new replies.