Export tool failing

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  xplane10 · Member · Jun 18, 2012 at 2:27 am

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  Hi, I am the owner of the Xplane10.wordpress.com blog. We plan to self host the blog, so I’ve been trying to export all the data using your export tool, but I keep receiving the ‘Whoops message.

  What is going on here, is it a fault? How do I contact the support team, I can’t find a link. We have a lot of data, but I have previously been able to take similar backups.

  Thanks

  Simon
  Blog url: http://xplane10.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 18, 2012 at 8:38 pm

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  Hello there,
  I have flagged this thread for Staff attention. Please be patient while waiting.

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  staff-blorbo · Staff · Jun 18, 2012 at 11:57 pm

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  You have too many comments to survive a full export. Have you tried breaking it up into date-specific chunks?

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  xplane10 · Member · Jun 19, 2012 at 12:42 am

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  Hi Mac, yes I’ve done more searching and see that breaking up the export should work. So thanks, will do. What about the media files, I assume they can go in one chunk?

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  staff-blorbo · Staff · Jun 19, 2012 at 4:59 am

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  Yes, when importing, you’ll have the option to download all attached media files.