Export Tool redirecting to AI Website Builder Trial edit page

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  kudakasere · Member · Mar 5, 2026 at 6:43 am

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  Hi. When i Log in to WordPress.com site and head to Dashboard → Tools → Export, it loads up the page edit page and not the export tool. It automatically redirects me to the link: https://kudakasere-jdifh.wordpress.com/wp-admin/site-editor.php?canvas=edit&p=%2F&ai-website-builder-trial=%2Fwp-admin%2Fexport.php&_gl=1*1je1tdg*_gcl_au*NjA4MjE2NDE2LjE3NzI2NDMwNTIuMTgwMjMxNjAxNi4xNzcyNjQ2NDg2LjE3NzI2NDY0ODY.

  Tried all the troubleshooting options offered by the live chat ai but the redirect still kicks in. Support Assistant Said That’s frustrating — it seems the AI Website Builder trial has a strong hold on that site’s navigation.

  The blog I need help with is: (visible only to logged in users)

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  staff-rinaz17 · Staff · Mar 5, 2026 at 8:20 am

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  Hi there!
  
  Since your site was created using the AI Website Builder, the dashboard navigation works a little differently during the trial period — which is why you’re being redirected when trying to access certain tools.

  I’ve just sent you an email with more detailed options. Please check your inbox and we’ll go from there.

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  kudakasere · Member · Mar 5, 2026 at 12:41 pm

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  Please help me deactivate the AI Website Builder

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  themagicrobot · Member · Mar 5, 2026 at 3:56 pm

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  The site needs to be published to export the contents. But you can’t publish a free site built with the AI Website Builder without upgrading it to a paid plan (Premium?). Catch 22.

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  staff-sjclaen · Staff · Mar 5, 2026 at 7:29 pm

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  I’ve sent a reply to you via email @kudakasere and will close this thread. Feel free to reply to the email if you have any other questions.