Export wordpress.com blog to a new managed WordPress site

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  graceyk · Member · Apr 8, 2015 at 12:53 pm

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  Hi there,

  I have an existing blog on the above URL that I would like to transfer to a new hosted WordPress website I’m creating (its hosted by GoDaddy).

  I’ve tried the export/import function and keep getting an internal server error.

  I’ve spent over an hour on the phone with GoDaddy and they have been unable to help either after troubleshooting several different options.

  All advice would be gratefully received.

  thank you

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Apr 8, 2015 at 1:57 pm

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  @graceyk

  This guide will step you through the process of moving your site to a WordPress.org instance:

  http://en.support.wordpress.com/moving-a-blog/#moving-to-wordpress-org

  As we only support sites hosted here at WordPress.com, all issues with the new site – including the importing of the file – must be taken to the WordPress.org support community:

  http://wordpress.org/support/

  If you’d like assistance moving your WordPress.com site to WordPress.org, we have a service called Guided Transfer that does all the work for you. Check it out to see if it’s right for you:

  http://en.support.wordpress.com/guided-transfer/

  Also, I was able to successfully create an export of your content here:

  https://gracekingsleymakeupartist.wordpress.com/wp-admin/tools.php?page=export-choices

  The guide below explains how to transfer the domain name to another registrar, including how to access the authorization (EPP) code:

  Transfer a Domain to Another Registrar

  If you are still having a problem, let me know, and we can take the next troubleshooting step, once I get more feedback.

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  graceyk · Member · Apr 8, 2015 at 6:39 pm

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  Hi there,

  Thanks for your reply.

  I have followed the steps on your first link under the moving to WordPress.org section.

  My XML file downloads fine but will not import into the wordpress.org self hosted site.

  The company that provides the hosting have done tests on their side and the import function works fine.

  Could it be a difficulty with the wordpress.com XML file not being compatible with the wordpress.org import tool?

  Would you be able to provide me with exported tables of all my posts, images and content for me to try importing via ftp?

  Thanks

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  pmciano · Member · Apr 8, 2015 at 7:07 pm

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  @graceyk

  I have tested importing the export file and did not have an issue.

  The problem may lie with your new hosting provider.

  If you’d like to streamline your WordPress.com to WordPress.org experience, you can utilize our Guided Transfer service, as previously stated:

  http://en.support.wordpress.com/guided-transfer/

  Also, the following pages may be of assistance:

  http://codex.wordpress.org/Importing_Content

  http://codex.wordpress.org/Tools_Import_Screen

  If you have any questions regarding WordPress.com, please let us know.