Exporting blog

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  prattvillepaint · Member · Oct 18, 2011 at 2:16 am

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  I get this error when downloading file to export….This page contains the following errors:

  error on line 48 at column 32: Namespace prefix atom on link is not defined
  error on line 49 at column 21: Namespace prefix atom on link is not defined
  Below is a rendering of the page up to the first error.

  Can anyone help me?

  Thanks In Advance

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Oct 18, 2011 at 7:22 am

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  Please make sure that you’re downloading or saving the file, not opening it in your browser.

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  prattvillepaint · Member · Oct 18, 2011 at 11:59 am

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  Downloaded to desktop.

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  andrewspittle · Staff · Oct 18, 2011 at 2:23 pm

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  Okay, and you’re still seeing this error message? After downloading the file what’s the next step you’re taking? Could you upload a screenshot to your blog and post a link to the image here? Thanks!

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  prattvillepaint · Member · Oct 18, 2011 at 4:04 pm

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  I haven’t a clue what I am doing so here is the reply that I received from GoDaddy regarding the questions you guys are asking of me.

  Tell them the next steps are logging into the hosted wordpress.org blog and importing the .xml file via the admin panel and built in import tool, and yes we are still getting the error. We got the error, attempted to fix the error. Decided to download a new import thinking the .xml was corrupt, and got the error again with the brand new .xml file. You could go ahead and attempt another import to get the error and send them a screen shot if you like.

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  prattvillepaint · Member · Oct 18, 2011 at 4:38 pm

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  Here is the screenshot, I hope you can read it.

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  staff-blorbo · Staff · Oct 18, 2011 at 10:54 pm

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  Are uploading the exported file (the .xml file) via Tools -> Import in your new blog’s Dashboard?

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  prattvillepaint · Member · Oct 19, 2011 at 1:14 am

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  Yes that is what we are attempting to do.

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  staff-blorbo · Staff · Oct 19, 2011 at 5:07 am

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  Do you see the error after you click the Upload button and select the file?

  Can you please take a screenshot and upload it via Media -> Add news in your WordPress.com blog’s Dashboard so we can take a look?

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  thinkinmodels · Member · Oct 19, 2011 at 8:43 am

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  me too!
  I chose the export, done, saved a .xml file to my disk, but it is an incomplete file,
  again, still…

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  prattvillepaint · Member · Oct 19, 2011 at 12:05 pm

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  macmanx,
  I have uploaded the error message. http://prattvillepaint.wordpress.com/
  Thanks

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  staff-blorbo · Staff · Oct 19, 2011 at 5:03 pm

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  Yeah, it definitely looks like you’re opening the file in your browser, not uploading it.

  You might want to try this with a different browser, like Chrome.

  http://www.google.com/chrome

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  thinkinmodels · Member · Oct 19, 2011 at 5:37 pm

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  Yes. I got the problems when open it in a browser (IE, FF), too.

  But, I want ask that, the file is sure correct and completed?
  (since I can’t try to import)

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  staff-blorbo · Staff · Oct 21, 2011 at 3:06 pm

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  Yeah, the fle is correct, but you shouldn’t be opening it in your browser.

  Just go to Tools -> Import in your Dashboard, click the Choose File button, then select the file. The file name will appear in the box, then click the “Upload File and Import” button.

  There’s no need to actually open the file in your browser.