Exporting Content to SqaureSpace failed

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  tryphenayeboah · Member · Jul 1, 2022 at 10:23 pm

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  Hello,

  When I try to export my content to my new Squarespace site, the status shows as failed. I’m using the XML file I exported and have tried the troubleshooting instructions on WordPress. Please help, thanks!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jul 2, 2022 at 1:11 pm

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  Hi there,

  So it’s failing when you import the file on Squarespace’s end?

  If so, you’ll need to contact their support for help with this, as we don’t have any control over their importer or how it works.

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  tryphenayeboah · Member · Jul 2, 2022 at 3:19 pm

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  Thanks! Squarespace is asking for the version of my wordpress and I cannot seem to find it. I’ve checked the Admin dashboard, the lower right corner and the “At a Glance” Box but I don’t see what version I’m using. Is this something you can help with? Thank you so much!

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  staartmees · Member · Jul 2, 2022 at 3:27 pm

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  Wordpress.com doesn’t have versions as the open source wordpress.org has. But wordpress.com has the most recent and stable version.

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  tryphenayeboah · Member · Jul 2, 2022 at 3:48 pm

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  Thank you so much I’ll let their team know