exporting csv file results in error
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I am trying to export Form Responses for a post from this site. I was successful in downloading this csv export just a week ago, and now it’s erroring out with this message:
This site can’t be reached
The webpage at https://kueguestbook.wordpress.com/wp-admin/admin-post.php might be temporarily down or it may have moved permanently to a new web address.
ERR_INVALID_RESPONSEIt’s a WordPress.com hosted site, so I don’t know why it “might have moved”.
The blog I need help with is: (visible only to logged in users)
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Hi there,
It appears there is an issue with the URL you shared. Are you able to see the option to export form responses as a CSV when you go to this page instead? https://kueguestbook.wordpress.com/wp-admin/edit.php?post_type=feedback
You should see the option by scrolling to the bottom of the page. Hope that helps. Please let us know if you have any more questions.
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Thank you for the reply.
Yes, I can see the option to export form responses as a CSV when I go to the feedback page you linked.
The link I provided is the error message I receive when I try to export these form responses. I click the download button and it sends me to the error message page.
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Thanks for the extra information! I can replicate the problem on one of my test sites so I’ll need to reach out to the team that works on this to let them know.
We’ll give you an update once we have more information – thanks!
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Thanks for your patience! This should be fixed now. Could you try again and let us know if you still have this problem?
Thanks again.
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