Exporting Users

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  mansour101386 · Member · Dec 18, 2020 at 8:40 pm

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  Hello, I have had an e-commerce site with you all for 5 years and recently shut down. I need to export all my users/customers. It is not giving me the option to do so in the tools tab. Can someone please assist me

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  fstat · Staff · Dec 19, 2020 at 8:25 am

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

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  mansour101386 · Member · Dec 23, 2020 at 4:46 am

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  Yes. http://www.MotivationalBottle.com
  Sorry for the late reply, I was never notified that someone replied

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  fstat · Staff · Dec 23, 2020 at 7:53 am

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  Hi there,

  Your site is not hosted by us (WordPress.com) and upon closer inspection, I discovered that it’s using the WooCommerce software. Therefore you need to post in these forums:

  https://wordpress.org/support/plugin/woocommerce

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  mansour101386 · Member · Dec 23, 2020 at 10:55 pm

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  Thank you!