extend renewal period

  • Unknown's avatar

    I need to extend the renewal period for a few days.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    The expiration date on my renewal for Custom Design is up in two days. I am ill and I need to extend the date for another week. How can that be done?
    Thank you very much.

  • Unknown's avatar

    I have flagged this for staff attention – to my knowledge there is no formal way of extending an expiration date – I don’t know if there is a grace period after an upgrade expires that it will continue to work – on the good side of CSS is that your site will still be accessible it just won’t look like you want it to look – your CSS code should not be deleted when the upgrade expires – – but it is easy for me to tell you that your blog might “just won’t look quite like you want it to”

    hope you get well soon

  • Unknown's avatar

    Thank you very much for flagging my message.
    Unfortunately I would definitely need the site to look the way it was designed.
    Do you have any idea when I’d get a response from staff?

  • Unknown's avatar

    Sorry no estimate on when the staff can reply – they will reply in this thread – they work requests in the order from oldest to newest so please just let this thread sit so it will age to the top of the list for the staff – they check the forums on a regular basis but I don’t know their schedule

  • Unknown's avatar

    Hi:
    I received this notice:
    WordPress.com Premium costs C$99.00, and it is set to expire in 13 days, on December 2, 2014. If this upgrade expires, all the bundled upgrades will be removed, and your site will no longer be available at 3psbyseeker.com.

    I want to keep my domain 3psbyseeker.com only. What is the cost and the process.

    Thank you.

  • Unknown's avatar

    @vpicone – I don’t see any upgrades on your account. Do you have another account perhaps?

    @seeker57 – I’m happy to remove the rest of the Premium plan for you so you can just renew the domain. Please reply back to confirm that you’d like me to do this.

  • Unknown's avatar

    seeker57 is the wordpress.com account I started with. It’s under:
    3psbyseeker.com. I can’t open the billing history.

  • Unknown's avatar

    @ seeker57 – The first part of my response was for the original thread poster vpicone. I just need a confirmation from you that you’d like to go ahead with me removing the rest of the Premium plan on your site.

  • Unknown's avatar

    Before I can response, are you the staff that Timethief send to help me?

    timethief
    Member
    Nov 19, 2014, 7:47 PM

    But do nothing else until Staff get to this thread please.

  • Unknown's avatar

    Yep, I’m a staff member. You can tell who’s staff by checking out our user tag on the left. Underneath my username it says “Staff”. Our moderators say “Moderator” there. Everyone else says “Member”.

  • Unknown's avatar

    Thank you.
    I don’t even know what bundle I’ve signed up for as a premium. Can you see what I’ve signed up for?

    Also, what is the cost for me to continue my domain 3psbyseeker?

  • Unknown's avatar

    The cost to renew a domain is $5 and mapping for the domain is $13 a year.

  • Unknown's avatar

    Hi raincoaster:
    What happened to the staff? Timethief responded to me that she will send a staff according to this e-mail:

    timethief
    Member
    Nov 19, 2014, 7:38 PM

    Your domain mapping is already in place, so hold off on doing anything please because Staff will have to guide you through this process. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe:
    1. Look in the sidebar of this thread and find the subscribe to topics link.
    2. Or look below the comment box for this: _ Notify me of followup posts via e-mail

    I am really confused now.

  • Unknown's avatar

    @seeker57 – I had to sign off for the evening. You can see your upgrades listed here:

    https://wordpress.com/my-upgrades/

    The cost of your domain will be $18.

  • Unknown's avatar

    Hi Shawn:
    This is really confusing when:

    raincoaster
    Member
    Nov 19, 2014, 8:31 PM

    The cost to renew a domain is $5 and mapping for the domain is $13 a year.

    I believed I have already mapped my 3psbyseeker and Timethief has verified this.

    I just want to keep my main domain. Does it cost $5 only according to raincoaster?

  • Unknown's avatar

    In order to have a domain registered through WordPress.com, you have to have a registration upgrade and a mapping upgrade, which comes to a total of $18.

  • Unknown's avatar

    I have already mapped it when I transferred from theseeker57 to 3psbyseeker.com. Timethief as already verified this:
    timethief
    Member
    Nov 19, 2014, 7:38 PM

    Your domain mapping is already in place, so hold off on doing anything please because Staff will have to guide you through this process. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe:
    1. Look in the sidebar of this thread and find the subscribe to topics link.
    2. Or look below the comment box for this: _ Notify me of followup via e-mail

    I just want to renew the name 3psbyseeker based on this e-mail:

    WordPress.com Premium costs C$99.00, and it is set to expire in 13 days, on December 2, 2014. If this upgrade expires, all the bundled upgrades will be removed, and your site will no longer be available at 3psbyseeker.com.
    Renew WordPress.com Premium

    Why do I need to do mapping upgrade, again?
    I want to maintain 3psbyseeker.com.

    Am I making sense?

  • Unknown's avatar

    Your domain 3psbyseeker.com is both registered and mapped by WordPress.com. These are both yearly subscriptions. In order to keep using your domain through us, you’ll need to renew both the registration and the mapping.

    Usually when you register a domain, you wouldn’t even see the two separate upgrades. The fact that they are separate is really only for our clarification on the back end of things because some users purchasing only a mapping upgrade if they own a domain through a different registrar.

    Does that clarify things for you?

  • Unknown's avatar

    Yes, it does. Thank you.

    Please renew it without any premiums (domain and mapping)

    Do I have to do anything form my end once it’s renewed?

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