External "follow" button code doesn't work

  • Unknown's avatar

    External “Follow button” code doesn’t work. I am trying to generate a follow button using the code generator here
    http://developer.wordpress.com/docs/follow-button-creation/

    and it gives me the HTML code to insert into my page but it does not work in my page. It also doesn’t show the preview of the follow button in the code generator.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Ollie, The purpose of the “follow” button code is to add a button to an outside website, rather than your WordPress.com site. If this is what you’re trying to accomplish, please paste the HTML that is generated by the code generator, so I can take a look. Also, let me know the URL of the site on which you’re hoping to add the button.

    If you want to add a Follow button directly to your WordPress.com site, please take a look at the following link:
    http://en.support.wordpress.com/widgets/follow-blog-widget/

    There are several ways your visitors may choose to follow your site:
    http://en.support.wordpress.com/following/

    I hope this helps. Cheers!

  • Unknown's avatar

    Hi Robyn!
    Here is the code that the generator creates. When I paste this into my html, it doesn’t show a button. I am trying to embed this on a wordpress site that is hosted by Bluehost.com

    Follow Chronicle of a Wayward Son on WordPress.com
    <script type=”text/javascript”>(function(d){var f = d.getElementsByTagName(‘SCRIPT’)[0], p = d.createElement(‘SCRIPT’);p.type = ‘text/javascript’;p.async = true;p.src = ‘//widgets.wp.com/platform.js’;f.parentNode.insertBefore(p,f);}(document));</script>

  • Unknown's avatar

    I should be clear: If you go to my main page, you will see where the button should be generated. I have a placeholder that says

    “WordPress Follow Button should appear here:” but you will notice that there is no button on the page. If you right-click and view the page source, you will see the html code inserted at line 927

  • Unknown's avatar

    Oh! I see where the confusion lies…that code generator creates Follow buttons for WordPress.com or Jetpack-connected sites. I thought you were trying to create a button for olivercdamon.com/, which is hosted here at WordPress.com.

    Here is some information about that button generator:
    http://en.blog.wordpress.com/2013/10/30/embed-follow-button/

    As you don’t have Jetpack installed on your self-hosted site, you’ll need to find a third-party plugin to give you the functionality you want. You can refer to WordPress.org’s support page for guidance:
    wordpress.org/support/

    Sorry I can’t help further with this one! Wishing you good luck. Please let us know if you need WordPress.com help in the future.

  • Unknown's avatar

    Hi Robyn,
    My site is jetpack enabled. I installed the plugin and migrated my subscribers over. What else might be wrong?

  • Unknown's avatar

    Hi Ollie, I just bumped into some folks who are already working on your issue!
    https://en.forums.wordpress.com/topic/adding-blog-url-to-wordpress-reader-resolves-to-incorrect-domain?replies=27
    Seems like a bug that’s in the midst of being fixed. One of us will let you know the moment we have a solution for you. In the meantime, I’m going to close this ticket, so we can keep our conversations streamlined. We’ll have the generator up and running for your Jetpack site as soon as possible. Thanks for your patience.

  • Unknown's avatar

    Hi Robyn,
    Thanks for the update. Any idea of an ETA? I am holding off any blog updates because none of my followers is seeing the new content anyway

  • Unknown's avatar

    Hey Ollie! I just checked in with the team who is working on this issue. They’ve gotten to the bottom of the problem and are working on writing code to correct it. I don’t have an ETA yet, but I can tell you they’re working diligently on it. If I hear of a solution, I will get back to you ASAP. Hopefully this will be very soon. Thanks for your patience. I’m very sorry for the delay in a resolution.

  • Unknown's avatar

    Hi Robyn! Any updates? :)

  • Unknown's avatar

    Oliver, They’re still working! I’m so sorry this hasn’t been resolved yet. I’ll be in touch the very moment I hear there’s a solution. Please keep an eye out for a private email.
    Thank you again!

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