Extra email when customerpayes by transfer

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  bozarl · Member · Nov 13, 2020 at 12:33 pm

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  Hello,

  I’m looking for a way to send an extra email when the customer pays by a bank transfer.

  Basically currently customers get one “thank you email” but I need to send em another one but just only when they pay by bank transfer.

  thanks for any help
  boza

• 

  staff-ozmodiar · Staff · Nov 13, 2020 at 3:58 pm

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  Hi there,

  If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

  https://wordpress.org/support/plugin/woocommerce

  These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

  WordPress.com vs. WordPress.org