Extreme difficulty setting up domain

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  courtneyobrien4439dd001e · Member · Apr 4, 2023 at 7:42 am

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  I have been facing a lot of trouble with installing WordPress. I use XAMPP to run both Apache and My SQL and have put the folder i need and renamed what I have to in the according areas. When I go to localhost phpmyadmin I am able to access it fine, but am unable to establish a connection to the domain to begin installing wordpress that way?

  Also, after I installed MySQL separately to see if that would help, I was unable to access either.

  Thoroughly stumped

  Self-declared URL: i do not have a site yet.
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  aleone89 · Staff · Apr 4, 2023 at 1:52 pm

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  Hey there,

  Many thanks for reaching out.

   I use XAMPP to run both Apache and My SQL and have put the folder i need and renamed what I have to in the according areas. 

  Out of curiosity, are you using localhost to host the site?

  If not, what is the URL of the site, and where is it hosted exactly?

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  aleone89 · Staff · Apr 4, 2023 at 2:15 pm

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  Hi there,

  Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.

  To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

  Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.

  You definitely have the option to move your site to us so we can provide in-house help, using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.

  As it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!