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Forums / facebook account

facebook account

  • Unknown's avatar
    jethrix · Member · Apr 8, 2017 at 6:00 pm
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    recover account

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Apr 8, 2017 at 6:10 pm
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    jethrix Member Since
    April 8, 2017 (15 minutes)

    Are you trying to access this site at https://facebook6234.wordpress.com/?

    Or are you referring to another username account and site?

    What is the exact URL starting with http:// of the site you referring to please?
    This is wordpress.COM support. We cannot answer any questions posted here accurately until we have the relevant URL and have confirmed hosting.
    We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
    (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. That support is found at http://jetpack.com/support/

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, run different theme versions of themes with the same names, and many people get confused about the two. Read the differences here http://en.support.wordpress.com/com-vs-org/

    The wordpress.ORG support forums are at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  • Unknown's avatar
    timethief · Member · Apr 8, 2017 at 6:13 pm
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    recover account

    What follows applies ONLY to wordpress.COM accounts. It does not apply to WordPress.ORG accounts.

    Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

      You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

      http://NAME_OF_BLOG.wordpress.com/wp-admin/

      * You will have to replace “name_of_blog” with the actual blog’s name in that URL.

    After the blog’s owner logs in clicking this link should display all blogs registered under the same username account, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If the blog’s owner does not see the blog here http://en.support.wordpress.com/my-blogs/ then they need to follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If the log-in information is lost they need to visit https://en.wordpress.com/wp-login.php?action=lostpassword

    If you do not have the required access you need to contact the person who registered the account and site under it and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

    WordPress.COM Account recovery
    If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.

    Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/

  • The topic ‘facebook account’ is closed to new replies.

Tags

  • Account Recovery
  • confirm URL & hosting
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 2 replies
  • Last activity 9 years
  • Latest reply from jethrix

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