Facebook Business Page is still connected to disconnect WooCommerce site….
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Used to have a site and disconnected it from WooCommerce but my facebook page is still connected in the code and I can’t disconnect it directly from Meta- the support said I need to go in and disconnect it from my WooCommerce site but it doesn’t exist anymore- how should I proceed. I want to connect my facebook business page to my new site and can’t
WP.com: Yes
Correct account: Unknown -
Hello there,
Many thanks for reaching out.
Are you able to confirm the URL of the website that you need assistance with please?
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Thanks! You should be able to remove this from your business settings.
https://www.facebook.com/settings?tab=business_tools&ref=settings.
Or you can go to Profile > Settings & Privacy > Settings > Business Integrations.
Let me know if you need more help.
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It looks like you have a current conversation with the WooCommerce team already. Keep working with them there.
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Could you maybe try sending them a screenshot of where you are seeing the WooCommerce connection? You’ll want to continue with them.
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