Facebook Business Page is still connected to disconnect WooCommerce site….

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  ritzyn45 · Member · Nov 17, 2022 at 4:18 pm

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  Used to have a site and disconnected it from WooCommerce but my facebook page is still connected in the code and I can’t disconnect it directly from Meta- the support said I need to go in and disconnect it from my WooCommerce site but it doesn’t exist anymore- how should I proceed. I want to connect my facebook business page to my new site and can’t

  WP.com: Yes
  Correct account: Unknown

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  aleone89 · Staff · Nov 18, 2022 at 9:32 am

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

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  ritzyn45 · Member · Nov 18, 2022 at 2:18 pm

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  http://www.bellabeautees.com

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  staff-zinnia · Staff · Nov 18, 2022 at 3:14 pm

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  Thanks! You should be able to remove this from your business settings.

  https://www.facebook.com/settings?tab=business_tools&ref=settings.

  Or you can go to Profile > Settings & Privacy > Settings > Business Integrations.

  Let me know if you need more help.

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  staff-zinnia · Staff · Nov 18, 2022 at 5:32 pm

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  It looks like you have a current conversation with the WooCommerce team already. Keep working with them there.

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  ritzyn45 · Member · Nov 18, 2022 at 5:55 pm

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  they said they can’t help

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  supernovia · Staff · Nov 18, 2022 at 8:02 pm

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  Could you maybe try sending them a screenshot of where you are seeing the WooCommerce connection? You’ll want to continue with them.