facebook catalogue sync

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  igazrobert · Member · May 2, 2019 at 11:56 am

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  Hi Guys,

  I need some help, I was installed for my store the facebook for WooCommerce, but something is wrong:

  – if I upload catalogue to facebook, only uploded 23 products of 200
  – I didn’t see the anything below the launch test button, for example : debug mode, facebook page id, catalogue ID, pay key, pixel Id, ect.,
  – there is 1 warning on pixel helper that is the view content.
  – If I am in a product page in the admin, there is not appear a facebook window at the left side of the window. (that window shows the facebook and variant IDs of each product.

  Till nobody can fix my problems, if somebody can help I will be very happy!

  Thank you, Robert

• 

  gemmacevans · Member · May 3, 2019 at 9:23 am

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  Hi Robert,

  The account you are contacting us from hasn’t created any sites on WordPress.com yet. If you are using WooCommerce through our Business plan, please login to the account that was purchased through and contact us here:

  https://wordpress.com/help/contact

  If your site uses WordPress.org software with another host, please visit this help page for help with Facebook for WooCommerce — as they provide the support for this extension.

  Best of luck!