Facebook clicks not registering

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  imveryape · Member · Mar 31, 2014 at 8:05 pm

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  I recently posted my website link on my Facebook page (around 1pm mountain time) https://www.facebook.com/pages/IMVERYAPE/576871759031132. The facebook page reported 19 clicks on it. But Facebook only reported seven clicks from Facebook all day. If it goes directly to my home page, I don’t understand why it isn’t counting as a page view.
  Thanks,
  Chris

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 31, 2014 at 8:13 pm

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  I don’t understand how any of the share stats are being counted or where they are counted and displayed. One of my followers shared a support response she received from Staff about Facebook likes and counts and we don’t understand it. I’ll tag this thread for a Staff response. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  jeremeylduvall · Member · Apr 4, 2014 at 5:28 pm

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  Hi @imveryape,

  Each time someone clicks on a link from your Facebook page that takes them to your blog, it should count as a link. Please note, it may take several hours for the stats page to be fully updated. Can you let me know the date you are referring to? Also, are the time zones on your Facebook page and your blog set the same? You can find your blog time zone setting under Settings -> General. I want to make sure the counts aren’t being refreshed at different times.