facebook fatal error

  • Unknown's avatar
    goldmansak1 · Member ·

    Parse error: syntax error, unexpected ‘)’ in /home/perfvdqe/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce.php on line 709

    I get this message and my clients get the same as everytime un connecting to my website. i do not have any tools to conduct the fix.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

    WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

    With that said, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/plugins/ and delete the whole /facebook-for-woocommerce/ directory there.

    That will remove the plugin causing the problem.

    Then, I recommend reporting the issue at https://wordpress.org/support/plugin/facebook-for-woocommerce/ so the plugin’s developers and support community can help you with this.

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