Facebook for Woocommerce displays old pixel
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I have installed Facebook for Woocommerce Plug in and when I run the sequence the only option I have for selecting the pixel is an old site I used to have. The facebook ad account number is the same.
Though the pixel I have generated and installed for my new site does not match the one displayed in the drop down.
I would like to have my products sync from my facebook catalogue to my website, but since the pixels aren’t matching up I cannot find a way to push products through.
Here are some screenshots: https://drive.google.com/open?id=1GiU8yTAJWX-ZOoUX6SO3LO2x-GxS5REA
The blog I need help with is: (visible only to logged in users)
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Also I found this and it seemed to work for a lot of people but I cannot find the “re-config” button.
go to ‘woocommerce’ -> settings -> integrations -> facebook-for-woocommerce
In the blue panel, click on ‘re-config’
In the popup window, ‘advance option’ -> delete your settings
back to the blue panel, click on ‘get started’ -> finish setup -
Hi there, you’re posting in the support forums for sites hosted here on the WPcom platform. More info at: https://en.support.wordpress.com/com-vs-org/
For help with WooCommerce under the WPcom Business Plan, or if your website is running the open source WordPress software on your own web hosting with a paid WooCommerce extension, you can open a ticket here> https://woocommerce.com/my-account/create-a-ticket/
If your website is running the open source WordPress software and you don’t have a paid WooCommerce extension, you can post in the WordPress.org WooCommerce forum: https://wordpress.org/support/plugin/woocommerce
Hope that helps.
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