facebook friends are not showing up as followers

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  kjp2009 · Member · Apr 22, 2015 at 2:56 pm

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  I have disconnected & reconnected my Facebook profile several times and my friend count is not showing up as followers like it used to. I’m not sure if I did something to take it off by accident, but I’m wondering how I can get it to show up again.

  The blog I need help with is: (visible only to logged in users)

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  siobhyb · Member · Apr 23, 2015 at 7:25 am

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  Hi Kelly.

  Thanks for reporting this! I was able to replicate the issue with Facebook followers not displaying in my stats after setting up a new connection on my test blog, and I’ve reported this back to the team behind Publicize to dig into further. I’ll let you know as soon as I hear back from them.

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  kjp2009 · Member · Apr 23, 2015 at 12:45 pm

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  Thanks so much for the help, I appreciate it!

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  siobhyb · Member · Apr 27, 2015 at 9:48 am

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  Hi Kelly.

  I’ve heard back from our team. They were able to fix the issue and you’ll now see you full number of Facebook followers. :)

  Thanks for your patience as we looked into that. If you have any other questions, you know where to find us.

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  kjp2009 · Member · Apr 27, 2015 at 12:35 pm

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  Thanks so much for figuring out the solution for me! They are showing up like normal. I appreciate the help! :)

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  siobhyb · Member · Apr 27, 2015 at 12:46 pm

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  You’re more than welcome! :)