facebook integration

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  pccinfoteam · Member · Aug 19, 2014 at 8:43 am

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  blog posts feeding into facebook twice- one of them picking up custom message changes, one of them not

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Aug 20, 2014 at 8:16 pm

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  Hello there,

  Please let me know if this happens to every single one of your posts, or only the ones that have changes made after they’re published.

  I’ve noticed that you have several users on your site. Are they connected to the same wall via publicize as well? It could it be that one of their connections is causing the duplication.

  Could you send me a link to your Facebook wall?

  Finally, I’d like to see a screenshot (or two, if necessary) in order to witness the issue as you’re seeing it. You can simply upload the screenshot to your Media Library, like any other image, and I’ll be able to access it from there. Just let me know when there’s something I should look at.

  The page at the following link has some helpful tips for taking screenshots:

  Take a Screenshot

  Thanks much!

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  pccinfoteam · Member · Aug 21, 2014 at 11:15 am

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  Yes- every post appears twice. We edited some of our scheduled posts to include custom messages and now the original version plus the edited version is appearing.

  I login to our Careers facebook page through my own personal FB page- and yes I was connected to the same wall through publicize (my personal page appeared as an option and a couple of posts appeared there by mistake as the writer didn’t untick the box).

  I was also getting an error message to refresh the FB connection a while ago, but when I clicked it nothing happened. Then all of a sudden, it seemed to go somewhere, but I noticed that the Careers account was listed twice. I deleted one of the listings. That’s as far as I could get.

  What would you like to see a screenshot of?

  Please reply directly to my personal email: (email visible only to moderators and staff)

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  thatrobyn · Member · Aug 22, 2014 at 4:29 pm

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  Hello again, I can certainly make this conversation private, but I do have to communicate with the administrative email for the site, rather than your personal one.

  I will send you an email soon…please keep an eye out. Many thanks!