Facebook jetpack module with electron requires cookies to be active

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  achataing · Member · Mar 21, 2016 at 9:12 pm

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  I am trying to connect a facebook account directly from the windows app wordpress.com However electron does not have the option to activate cookies, thus preventing me from login into facebook. If you can look into this, that would be much appreciated. Thanks in advanced

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 21, 2016 at 9:16 pm

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  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin. Note that Jetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built into WordPress.COM blogs. A wordpress.COM account is required to run the Jetpack plugin, but we do not provide Jetpack support on these wordpress.COM support forums. Please direct Jetpack issues to where they can get Jetpack support.

  re: Jetpack support
  Some Jetpack solutions are here http://jetpack.me/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  timethief · Member · Mar 21, 2016 at 9:17 pm

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  You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/

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  achataing · Member · Mar 21, 2016 at 9:34 pm

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  Thank you for your quick repply.

  I believe this is relevant to wordpress.com for the following reasons:

  1) I believe wordpress.com has the intention to offer the best quality possible regarding their wordpress.com software (windows app).
  2) I believe they are using electron app to configure their app
  3) Many delevopres who use electron have faced the issue regarding activating cookies…

  I have googled around and found out that there are several easy solutions regarding implementing the accept cookies feature…

  If wordpress.com is officially not interested in having this feature implemented, they should avoid setting it up inside their app.

  PS: This is not a jetpack issue since jetpack works like a charm.. it is about electron which is used inside the wordpress.com app not accepting cookies which are required to use the publize module, so if this feature is not to be implemented at all, it should not appear inside the wordpress.com app

  Thanks for your attention

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  timethief · Member · Mar 21, 2016 at 9:39 pm

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  Okay, so this is actually a wordpress.com app issue. Please see here https://apps.wordpress.com/support/

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  timethief · Member · Mar 21, 2016 at 9:42 pm

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  re: windows app issues
  https://en.blog.wordpress.com/2015/12/09/the-new-wordpress-com-app-for-windows-is-here/

  I typedmodlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  achataing · Member · Mar 21, 2016 at 9:42 pm

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  thank you very much

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  timethief · Member · Mar 21, 2016 at 9:43 pm

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  You’re welcome. Please be patient while waiting as there is a backlog for Staff.

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  staff-ozmodiar · Staff · Mar 22, 2016 at 6:27 pm

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  Thanks for reporting this. I have passed it onto the desktop app team who will dig into it.