Facebook Like Widget – Double Faces

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  amylynnehayes · Member · Apr 18, 2013 at 12:47 am

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  The Facebook like widget seems to be displaying faces twice. I have already cleared cookies and caches, deleted the widget and tried to add it again, and can’t seem to resolve the problem. I had a friend check my site from his computer and he sees the same issue, so I know it’s not my browser (which I just updated, so is current). Any suggestions?

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  kathrynwp · Staff · Apr 18, 2013 at 6:15 pm

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  Hi there, are you still experiencing this issue? I’m not seeing faces twice at this end, in Firefox, Chrome or Safari.

  Would you mind taking a screenshot to help in troubleshooting?

  Here’s a guide on how to make a screenshot, if you’re not sure: http://en.support.wordpress.com/make-a-screenshot/

  You can upload the screenshot in your Media Library so I can see it. Thanks.

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  amylynnehayes · Member · Apr 18, 2013 at 6:19 pm

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  I am still having this issue, although it seems to display properly on the mobile version of WordPress. I am using Safari version 6.0.4. I uploaded a screenshot of the troublesome box and it is in my Media Library.

  Thanks for your help!

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  kathrynwp · Staff · Apr 18, 2013 at 8:11 pm

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  Thanks for the screenshot, I see what you mean! Since the contents of this box are being pulled in directly from Facebook, it’s possible there’s a glitch on their end when accessing your site from some locations and not others. You may want to check again over the next few days – hopefully it’ll be back to normal! Unfortunately there isn’t much more we can do in these circumstances, sorry about that.

  Let me know if I can help with anything else.