Facebook not disconnecting on WooCommerce

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  geddysmom · Member · Jan 27, 2023 at 5:43 pm

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  Our shop is not disconnecting from our instagram/facebook accounts. We keep trying to disconnect Facebook from WooCommerce on WordPress but it keeps saying uninstall unsuccessful.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Jan 28, 2023 at 6:56 pm

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  Hi there!

  You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

  Please contact WooCommerce Support about this via https://woocommerce.com/my-account/create-a-ticket/ if you have any paid WooCommerce products, or https://wordpress.org/support/plugin/woocommerce/ if you do not and they’ll be better able to advise on what you need to do.

  I hope that helps!