Facebook page plugin widget is not working?

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  erhanz · Member · Aug 14, 2017 at 2:58 pm

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  Hello.

  I’ve been trying to use the facebook page plugin with the Gazette Theme.

  This is my facebook page website:
  https://www.facebook.com/literallyetc/

  i can’t get it the widget to show on my site.
  https://literallyetc.wordpress.com/

  What did i do wrong?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 14, 2017 at 5:46 pm

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  Is this the guide you used https://en.support.wordpress.com/facebook-integration/#facebook-page-plugin?

  If the answer is yes and your do not succeed type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kathrynwp · Staff · Aug 14, 2017 at 7:15 pm

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  Hi there! I don’t see the Facebook widget in either of your theme’s two widget areas. Could you please go ahead and add it and let me know if it doesn’t work – I’ll be glad to take a look directly.

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  erhanz · Member · Aug 15, 2017 at 2:01 am

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  Hey there i’ve added it into my sidebar.
  Can you take a look? :)

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  kathrynwp · Staff · Aug 15, 2017 at 2:22 pm

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  I’ve had a look but I can’t see why your widget is not displaying. I tested your widget on another site with another theme, and it does not appear there either, while the WordPress.com FB page appears fine – https://www.facebook.com/WordPresscom/ I have to think it’s something on the Facebook side in this case. I can see the HTML code being output on your site, but the widget is not appearing on the front end.

  I found this thread which mentions that if a page has any restrictions on it, the plugin won’t work: https://developers.facebook.com/bugs/198578040629588/?comment_id=198803920615627 But I tested your FB page in an incognito window as they suggested and it loaded, so it doesn’t look like that’s the culprit. I would suggest contacting Facebook directly about the issue to see if they can shine any light on it. Let us know if you get any insight!