facebook password update

  • Unknown's avatar
    leedlelop1 · Member ·

    I have changed my FACEBOOK password, I need to update my password to my current facebook but it auto grabs the old one,. For some reason it keeps logging in anyway, but never posts to facebook.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look. But I can get you pointed in the right direction.

    It looks like you’re using the Jetpack plugin for the Social feature? If so, according to their documentation, you need to remove the connection and add it back again to fix this as you need to reset the authorization token for your Facebook login and that has to be done on Facebook. They have full steps here to walk you through that process:

    Jetpack

    If you still have trouble, please contact Jetpack Support about this via https://jetpack.com/contact-support/?rel=support if you have a paid plan, or https://wordpress.org/support/plugin/jetpack/ if you do not and they can work with you to fix this.

    I hope that helps!

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