Facebook Pixel
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Hello,
So I have a problem with facebook’s piksel plugin, it does duplicate my events as their ID does not change for API conversions and standard piksel events, also I have notification in facebook’s event menager saying “Check that you’re sending valid and unique values for the fbp parameters for your AddToCart event and that the data is normalized correctly.”. I can’t change piksel’s code from plugin, i can only add code to head and body but without an option to change existing one. Can I somehow fix it? I can paste piksels code into head but won’t it make just more duplication?
Looking forward for answer and possiable fix or a way to change it becouse so far it is problematic to optimaize my ads in correct way.Greeting,
Daniel. -
Hello there!
Thanks for reaching out :)
Could you please share your site URL in question, so we can take a closer look and help?
Also please note that here in this forum we only provide support for sites that are hosted in WordPress.com only. If your site is hosted somewhere else please create a ticket here in https://wordpress.org/support/ and get help there.
You can learn more about the difference between WordPress.com and WordPress.org here:
https://wordpress.com/com-vs-org/
Regards
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That is a self-hosted WordPress.org site, which we really can’t help with here.
To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/
WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/
And, you can find support for that plugin at https://wordpress.org/support/plugin/official-facebook-pixel/
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