Facebook Pixel WP Partner Integration Doesn’t Work

  • Unknown's avatar
    spencerclchan · Member ·

    I’ve followed the steps perfectly to implement a Facebook/Meta Pixel via the Partner Integration for my website but once I reach the step to send activity, no signals are being tracked.

    The FB Pixel Helper Chrome Extension also can’t detect the pixel on my website.

    Is there a fix for this? I do have a LiteSpeed Cache plugin and read that plugin may have some sort of conflict with FB Pixel? What’s the solve here?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • kokkieh · Staff ·

    Hi there,

    What’s the URL of the site you’re working on?

    You’re posting in the support forums for the hosting provider, WordPress.com, and your account doesn’t own any sites hosted with us. We also don’t offer any Facebook Pixel integration on WordPress.com.

    If you’re using the open source WordPress software at another host, and using a plugin to add the Facebook Pixel to your site, please contact support for that plugin directly for help.

    General support for that version of WordPress is provided by the WordPress.org community, who makes that software, in their forums at https://wordpress.org/support/forums/

    For issues related to the Facebook Pixel itself, it will be best to contact Facebook support directly.

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