Facebook Posts not appearing properlu

• 

  thehappyhealthfreak · Member · Nov 15, 2013 at 4:53 pm

  • Copy link
  • Add topic to favorites

  Hi,

  I’ve been waiting for a response on my question but have not heard back yet. Do you know why my featured image is not showing up in my Facebook posts. It just has my Gravatar?

  I’m using the standard feature and setting a specific featured image. Please help!

  The blog I need help with is: (visible only to logged in users)

• 

  rachelmcr · Member · Nov 18, 2013 at 2:05 pm

  • Copy link

  Hi there,

  I took a look at your account history, and I only found this older question you posted about Facebook:

  https://en.forums.wordpress.com/topic/facebook-post-looks-messy?replies=20

  It looks like maybe your latest question didn’t get posted, but I’d be happy to help now. :) Can you send me a link to one of the blog posts where you featured image didn’t show up on Facebook? I’ll take a look!

• 

  thehappyhealthfreak · Member · Nov 18, 2013 at 5:11 pm

  • Copy link

  Hi, the last few did not show up properly. Here’s the one I posted today: http://thehappyhealthfreak.com/2013/11/18/mediterranean-vegetable-bake-meatless-monday/.

  Thanks for checking!

  Myra

• 

  rachelmcr · Member · Nov 18, 2013 at 6:01 pm

  • Copy link

  Hi Myra,

  Thanks for sending that link. When we send your post to Facebook, we include the images in your post as well as your Gravatar (as a backup). You can see what we sent Facebook by looking under “Object Properties” in their debugger here:

  https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fthehappyhealthfreak.com%2F2013%2F11%2F18%2Fmediterranean-vegetable-bake-meatless-monday%2F

  We’re sending Facebook the three images from your post, but for some reason Facebook isn’t using them and picks your Gravatar instead. Unfortunately, we don’t have the final say over what Facebook chooses to display with your post there.

  One thing you can try is to set a specific Featured Image for each post. If that doesn’t work, you can manually share your posts on Facebook — that way you can pick which image is displayed there.

• 

  thehappyhealthfreak · Member · Nov 18, 2013 at 6:11 pm

  • Copy link

  All of my posts have a featured image set. That’s the problem..it’s not using it.

• 

  rachelmcr · Member · Nov 18, 2013 at 6:31 pm

  • Copy link

  Hi there,

  The blog post you mentioned earlier doesn’t actually have a featured image: http://thehappyhealthfreak.com/2013/11/18/mediterranean-vegetable-bake-meatless-monday/

  You can add a featured image by opening the post in the post editor, going to the Featured Image module, and clicking on “Set featured image.” From there, you can choose the image you want to use and set it as the featured image. We have a step-by-step guide for that here: http://en.support.wordpress.com/featured-images/#setting-a-featured-image

  Please let me know if you have any questions about that!

• 

  thehappyhealthfreak · Member · Nov 18, 2013 at 6:47 pm

  • Copy link

  Oh shoot! You’re right. The other ones did though. The one before that.
  http://thehappyhealthfreak.com/2013/11/15/banana-avocado-vanilla-pudding-only-4-ingredients/.

  My issue is, the ones I actually set the featured image, sometimes it will post to Facebook with that image, other times it will put my Gravatar.

• 

  rachelmcr · Member · Nov 19, 2013 at 11:55 am

  • Copy link

  Yep, I see the featured image on that post. If you check with Facebook’s debugger, you’ll see that the featured image was the first one we sent them:

  https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fthehappyhealthfreak.com%2F2013%2F11%2F15%2Fbanana-avocado-vanilla-pudding-only-4-ingredients%2F

  Unfortunately, this is an issue on Facebook’s end — they’re not using the first image we send them. However, our team is aware that this is an issue, and we working to see what we can do on our end to improve this.