facebook publicize not working

• 

  raincoaster · Member · Dec 15, 2013 at 11:21 pm

  • Copy link

  You need to remove the connection to FB, flush your FB cache, and then reconnect. http://umairj.com/146/how-to-clear-facebook-shares-cache/

• 

  eurello · Staff · Dec 16, 2013 at 5:21 pm

  • Copy link

  @nalates – Can you please deactivate all of your plugins except for Jetpack and then try to connect Facebook? Let me know if the same thing happens.

• 

  nalates · Member · Dec 16, 2013 at 7:42 pm

  • Copy link

  Yes, disabling all extensions and all plug-ins except Jetpack gives the same result in all 3 browsers.

• 

  nalates · Member · Dec 16, 2013 at 7:43 pm

  • Copy link

  @Raincoaster, if you are addressing me, that was tried long ago.

• 

  raincoaster · Member · Dec 16, 2013 at 8:00 pm

  • Copy link

  @nalates, nope. Yours is a WP.org issue and I don’t answer .org issues.

• 

  eurello · Staff · Dec 16, 2013 at 10:05 pm

  • Copy link

  @nalates – When I test your connection in the Jetpack debugger here, I get an error that your XML-RPC is not responding correctly:
  http://jetpack.me/support/debug/

  You can test this out on your end; the debugger will give you some instructions. Please also try these other troubleshooting tips here:
  http://jetpack.me/support/getting-started-with-jetpack/troubleshooting-tips/

• 

  nalates · Member · Dec 17, 2013 at 10:13 pm

  • Copy link

  I cannot run a curl command as the server is a shared host at GoDaddy.

  I can add /xmlrpc.php to the URL. The return is a page with 2 line-returns and then on the 3rd line: XML-RPC server accepts POST requests only.

  I’m not sure about whether the 2 blank lines are acceptable.

  If I use the 2014 theme, the 2 blank lines disappear. So, I am assuming the problem is somewhere in the theme. I’m trying to track that down.

• 

  eurello · Staff · Dec 18, 2013 at 6:08 pm

  • Copy link

  @nalates – Please try deactivating all of your plugins and then disconnecting and reconnecting Jetpack. If that doesn’t help, please contact Jetpack support, as they’ll be able to help you better, and the initial publicize issue is getting a bit buried here :)

  http://jetpack.me/contact-support/

• 

  trinencadian · Member · Dec 19, 2013 at 12:14 am

  • Copy link

  Hi again,

  I’ve tried the cache flushing thing to no avail – just did another post and nothing. Thanks, though.

  Kendra