Facebook publizes (connection) error

• 

  boatschafter · Member · Nov 3, 2011 at 11:32 am

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  Facebook connect (Publicize)

  I connect with Facebook, and set option to the fanpage I selected for the post,
  BUT: when opening an new post I get an error message within the publish frame. It says:
  To enable Publicize: Facebook, you will need to authorize your WordPress.com account on Pilot / Controller Club Berlin / Brandenburg e.V. to connect with your Facebook account.

  Click the link below to go to Facebook. You will need to log in and click allow. Facebook Page accounts must have a corresponding Profile at this time.

  Authorize connection with Facebook

  what I alread had done in the sharing menu.
  Disconnecting doesn’t work either and so I removed the application in Facebook manually. After another reconnect, the same thin g happens again.

  This is frustration, ‘caus I had a connection running earlier, Now I consolidated all blogs and FB Pages in one profile and got in serious trouble…

  Any technical support? Any special adjustments needed in fb?
  Blog url: http://mwconsult.wordpress.com/

• 

  evarlese · Member · Nov 3, 2011 at 3:47 pm

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  Here’s a new list of steps that would help us debug the problem. I apologize for the length! However, would you mind trying them out?

  It asks you to clear all browser cookies during step 6. That’s an important part of the debugging process, but might be annoying for you in your primary browser. If so, please go through these steps in a different browser.

  1. Log into your WordPress.com blog. Go to your blog’s dashboard -> “My Blogs” -> uncheck “Facebook” under “Publicize”.
  (On the “My Blogs” page, make sure you’re looking at the correct row for the blog in question.)

  2. Reload the page and confirm that the Facebook checkbox is unchecked.

  3. Explicitly log out of WordPress.com (“My Account” -> “Log Out” in the WordPress.com bar at the top of the page).

  4. Log into your Facebook account. Go to “Account” (upper right corner) -> “Application Settings”. Remove “WordPress.com” by clicking the “X” in its row. (If there is no WordPress.com row, don’t worry, just skip this step).

  5. Explicitly log out of Facebook (“Account” in the upper right -> “Logout”).

  6. *Clear all browser cookies*. This seems redundant, but there could be a bug in WordPress.com that left cookies on one of our other domains despite logging you out.

  7. Log *back* into your WordPress.com blog. Go to your blog’s dashboard -> My Blogs -> *reclick* “Facebook” under “Publicize”.

  8. Wait for the popup appear that asks you to “Authorize connection with Facebook”. Click that button.

  9. If you get an option while logging in to Facebook to “keep me logged in” during this authorization process, check it.

  10. You’ll be taken to Facebook and asked to “Allow” several pieces. Allow them all.

  11. Create a *new* post on WordPress.com. Make sure the Facebook checkbox is checked, then publish the post.

  If the problem persists, please let me know :)