Facebook share counter

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  wronghands1 · Member · Jun 13, 2014 at 4:39 pm

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  My Facebook share counter doesn’t seem to be working properly on my last post (and perhaps the one before). Is this an issue with WordPress or with Facebook?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 17, 2014 at 1:50 am

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  There’s no issue I’m aware of. I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  wronghands1 · Member · Jun 17, 2014 at 1:55 am

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  Thanks very much.

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  druesome · Staff · Jun 17, 2014 at 2:00 pm

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  Hi there!

  The counters do seem lower in your two last posts compared to the older ones. Did these posts register higher numbers before? If they did, this could be caused by two things — either you changed the post’s permalinks or a malfunction on Facebook’s end caused the counter to reset.

  For more info on permalinks, click here:

  http://en.support.wordpress.com/posts/new-post-screen/#post-title-and-permalink-url

  If you made no changes to the permalinks, you may want to ask what could have caused this at the Facebook Help Community forum:

  https://www.facebook.com/help/community

  Let me know if you need anything else. Good luck!

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  wronghands1 · Member · Jun 17, 2014 at 2:12 pm

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  Thanks for your quick response. Based on what I see on Facebook, the last two posts should have fallen in around the same number of shares as the older posts. I didn’t mess with the permalink, so my suspicion is that it’s a glitch on Facebook’s end.

  I’ll ask around on their help forum to see if there’s something I’ve missed.

  Thanks again for your help.

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  druesome · Staff · Jun 17, 2014 at 2:55 pm

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  No problem, please let me know what you find out. Cheers!