Facebook share counts disappeared

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  consistentlyann · Member · Dec 17, 2014 at 3:38 am

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  Hello,

  I just notice today that the Facebook share counts on my posts have disappeared. Some of them had 30ish to 60ish counts and are all gone now. Is there a way to fix this as it is important for me to choose topics to write.
  I checked other blogs and the counts are still there, apparently just my blog.

  Thank you,

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Dec 17, 2014 at 6:19 am

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  Do you mean the share counts have disappeared from the new Stats page? http://en.blog.wordpress.com/2014/12/09/stats-navigation-enhancements/

  If so, you can revert to the old Stats page by clicking on the link provided at the top of the new Stats page.

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  consistentlyann · Member · Dec 17, 2014 at 6:29 am

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  Thanks for your response!
  No, I meant the share counts on individual post when you view it.
  But as we’re speaking now, I can suddenly see them again on most posts. Just one or two posts that actually lost the share counts.
  Just strange.

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  justjennifer · Member · Dec 17, 2014 at 6:59 am

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  So you mean directly on your website in the sharing buttons themselves? OK.

  Regardless, you should be able to see that same information in your stats (at least on the old stats page) as well.

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  joeoriade · Member · Jan 9, 2015 at 11:30 pm

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  Hi, i have had a similar problem with my blog leolifelessons.wordpress.com

  my facebook stats are going and has reset. do you know what the problem is??

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  timethief · Member · Jan 9, 2015 at 11:35 pm

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  Excuse me but I suggest posting here https://en.forums.wordpress.com/topic/social-share-numbers-not-accurate?replies=8