Facebook Share – Public cannot view post

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  hiphopkr · Member · Jul 23, 2015 at 10:56 pm

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  Hi there,

  When anyone tries to “share” an article/post via Facebook share button, it generates a post on FB but no one is able to view it (thus no activity).

  Here’s an example of a generated shared post:
  Link to screenshot

  Whether or not I share the post to my Facebook PAGE versus personal Facebook account, the result is the same (no one else is able to view/like/comment/share the generated post).

  PS. Facebook Publicize works great (sharing as soon as I publish the article). It’s just the Sharing afterwards that is the problem.

  Thank you!
  Andrew

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 23, 2015 at 10:59 pm

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  http://hiphopkr.com/ is NOT hosted wordpress.COM. It is a WordPress.ORG software install. Our support docs are not relevant, and you are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  Note that Jetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built in to WordPress.COM blogs.

  Some JetPack solutions are here http://jetpack.me/support/
  Others are in the JetPack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  timethief · Member · Jul 24, 2015 at 2:42 am

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  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page