Facebook shares back to zero

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  beerisyourfriend · Member · Mar 14, 2017 at 12:55 am

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  Hi,
  Just noticed today that it seems the Facebook share graphics at the bottom of each of my blog posts have returned to zero.
  One recent blog post in particular had more than 950 shares last night and today there is apparently none

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Mar 14, 2017 at 10:23 am

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  Hi there,

  I can see the sharing count displayed on all the posts I checked. Can you please give a link to a specific post where it used to show and isn’t any more?

  Note that Facebook returns sharing counts based on a post’s URL. So if you make any changes to your site’s domain, or change a post’s permalink in any way (e.g. by editing the publication date or the post slug), Facebook will no longer recognise it as the same link and won’t return any existing share count for it.

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  beerisyourfriend · Member · Mar 14, 2017 at 9:16 pm

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  Hi Kokkieh,
  The sharing count did come back later that same day after I logged that help query. As far as I can tell I didn’t do anything to prompt the disappearance, or the return.
  Weird, huh?
  Sorry for not deleting my help request and thanks for your efforts.
  GLEN

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  kokkieh · Staff · Mar 15, 2017 at 8:30 am

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  It could also have been a glitch on Facebook’s end, or a caching issue on ours. Thanks for confirming it’s working again :)