Facebook Shares Disappeared :(

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  zainabbinthusain · Member · Jan 27, 2016 at 8:01 pm

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  Hi,
  Some of my posts have had their facebook shares disappear from the icon. For example, I had over 100 shares on this one:

  https://reflectionsofataalibah.wordpress.com/2014/11/16/diaries-of-a-niqaabi/
  There are a couple of other posts where it has restarted.
  Any help appreciated please.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 27, 2016 at 11:58 pm

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  Did you remove the Publicize app?

  Are you also aware that only the shares made on your posts in your blog using the share icon at the end of your posts are reflected in that number? WordPress.COM does not have the data for any shares done on social media sites.

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  timethief · Member · Jan 27, 2016 at 11:59 pm

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  Note that I also answered your earlier thread on this at https://en.forums.wordpress.com/topic/sharing-59?replies=4

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  zainabbinthusain · Member · Jan 28, 2016 at 12:17 am

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  Hi,
  Yes I am aware and I haven’t removed the Publicize app. It’s just a few posts which aren’t showing any numbers with my facebook icon anymore. The rest seem to be fine.
  Anything I can do?
  Thanks for your help.

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  timethief · Member · Jan 28, 2016 at 12:25 am

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  Please post the URLs of the posts you refer to here. I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  supernovia · Staff · Jan 28, 2016 at 2:53 am

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  Hi @zainabbinthusain, Facebook shares are calculated by how many times folks have shared that exact link. Have you changed the address at all?

  I did notice this was an older link. We started defaulting to http instead of https some time ago, and that could affect the shares. But even with http I’m only seeing three shares here:
  https://www.sharedcount.com/#url=http%3A%2F%2Freflectionsofataalibah.wordpress.com%2F2014%2F11%2F16%2Fdiaries-of-a-niqaabi%2F

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  zainabbinthusain · Member · Jan 28, 2016 at 9:17 pm

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  Hi,
  No I didn’t change the link. It used to have over 100 on that link above.
  The link below had a few too but now showing nothing.
  https://reflectionsofataalibah.wordpress.com/2014/10/12/all-the-earth-is-a-place-of-worship/
  I can’t really remember which others.
  Thanks.

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  zainabbinthusain · Member · Jan 28, 2016 at 9:18 pm

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  Sorry, I meant I didn’t change the address.

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  supernovia · Staff · Jan 28, 2016 at 11:03 pm

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  @zainabbinthusain if the URLS haven’t changed, I’m not sure what the issue would be. Those numbers come directly from Facebook. You can see the same numbers reported on other sites, like this one:
  https://www.sharedcount.com/