Facebook Store Integration

  • Unknown's avatar
    stephrg1459 · Member ·

    I cannot import my Woocommerce store with Facebook using the plugin ‘Facebook for Woocommerce’. My store was validated by Facebook and they say its already connected but within WordPress it shows as not connected.

    I spoke to Facebook’s staff and they said everything is ok from their side, so it should be probably something wrong with WordPress or Woocommerce.

    Side note: my Facebook store was originally rejected but I appealed the decision and it was approved.

    The site I need help with is [visible only to staff] (email visible only to moderators and staff). It is not hosted by WordPress.com, but it is connected with Jetpack. This site is not linked to my WordPress.com account.

  • Unknown's avatar
    aisajib · Member ·

    Hi there,

    We can only help with WordPress.com sites on this forum.

    For help with WooCommerce issues, please post on the WooCommerce support forum here https://wordpress.org/support/plugin/woocommerce/ or if you have purchased an extension through WooCommerce.com, create a new ticket here: https://woocommerce.com/my-account/create-a-ticket/

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