Facebook & Twitter sharing
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My posts should share automatically to my Facebook and Twitter profiles but for the last couple of posts it hasn’t done so. I’ve tried disconnecting and then reconnecting each account but it still doesn’t want to work. Really eager to get it working again as they’re my biggest platforms and I can’t seem to find much in the Help section.
The blog I need help with is: (visible only to logged in users)
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Hello!
Sorry to hear about this. Disconnecting and reconnecting is a great idea, and it’s more effective with a few extra steps thrown in. My first suggestion would be to follow the full instructions for each network below:
Reconnecting Facebook
- Log into your WordPress.com site. Go to My Site → Sharing in your dashboard and click Disconnect next to the link to the Facebook profile or page you wish to disconnect.
- Reload the page and confirm the link now says Connect, but don’t click that link yet.
- Log into your Facebook account. Then go to your Facebook Account Settings →Apps page by clicking this App Settings link.
- Remove the WordPress.com app by clicking the X in its row. (If there is no WordPress.com row, don’t worry, just skip this step). If you see a popup asking for confirmation, click the “Remove” button.
- Do not check the box to delete content created by WordPress.com. This will remove all previously publicized posts and there is no way to recover them.
- Log back into your WordPress.com site. Go to My Site → Sharing in your dashboard and follow these steps to reconnect.
Reconnecting Twitter
- Log into your WordPress.com site. Go to My Site → Sharing in your dashboard and click Disconnect next to the link to the Twitter account you wish to disconnect.
- Reload the page and confirm the link now says Connect.
- Clear your browser’s cookies (this clears some cookies that Twitter sets which are often part of the problem).
- Log back into your WordPress.com site. Go to My Site → Sharing in your dashboard and follow these steps to reconnect.
If you’ve followed these steps and Publicize still isn’t working, there are some common reasons why:
- If you schedule a post, it will not be publicized until it is actually published.
- Saving a post as a draft will not publicize it.
- Static pages will not be publicized.
If none of this helps, we’ll want to bring in the mods. Let us know!
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