Facebook widget has stopped working

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  tomblissleeds · Member · Jun 8, 2017 at 7:24 am

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  This is happening on more than one blog. I can make the title appear, but the embed itself is suddenly invisible.

  Anyone else have this problem?

  The blog I need help with is: (visible only to logged in users)

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  tomblissleeds · Member · Jun 8, 2017 at 7:28 am

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  Here:

  https://lpgsf.wordpress.com/

  and here:

  https://parksforuminfo.wordpress.com/2015/04/24/hello-world/

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  tomblissleeds · Member · Jun 8, 2017 at 7:29 am

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  [The blog I need help with is urbalblog.wordpress.com.] is wrong. I didn’t write that. The forum did it without asking me.

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  gemmacevans · Member · Jun 8, 2017 at 2:43 pm

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  Hi tomblissleeds,

  I tested the link in my test site and it won’t display the feed there either. Can you check to see if there are any age or country restrictions on the Facebook page? There is a screenshot with examples of both settings in this guide:

  https://en.support.wordpress.com/facebook-integration/#facebook-page-plugin

  Both Age Restrictions and Country Restrictions need to be set to ‘visible to everyone’.

  Let me know how you get on.

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  tomblissleeds · Member · Jun 8, 2017 at 4:01 pm

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  Thanks Gemma – yes, that was it. For some unknown reason Facebook had changed the settings to ‘just UK’ – which, as I am in the UK, would make you think that I would be able to see it. However, when I reset to ‘everyone’ it suddenly reappeared.

  I did suspect it might be FB not WP because an embed in my Sparkle website for that same page was also showing invisible, but I could not think why!

  Thanks again

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  gemmacevans · Member · Jun 9, 2017 at 8:48 am

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  Hi tomblissleeds,

  I’m glad to hear you’ve got this sorted! The widget is working on urbalblog and there were no errors in the URL, so that pointed to an issue on Facebook’s end.

  Mystery solved :)