Facebook won't connect

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  babyhclimber · Member · Jul 1, 2017 at 12:32 am

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  In the sharing section my account used to share automatically on FB. The last couple months I keep having to go in and reconnect. Well today, it won’t let me reconnect. It just says there is an issue with Facebook but doesn’t tell me what the issue is. I’ve gone into FB and made sure my apps were still connected and notifications on, which they are. Any suggestions to get this working again. Thanks,

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 1, 2017 at 2:23 am

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  Have you checked with Facebook Support to see if there are any know issues there?

  Have you used the Facebook Debugger http://developers.facebook.com/tools/debug?

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  babyhclimber · Member · Jul 1, 2017 at 2:41 am

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  I have done the FB debugger. I messaged support but got no answer but I’ve been having problems with lack of support in a seperate FB issue. What is odd, FB is now supposedly connected. Not sure why it won’t stay connected…

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  timethief · Member · Jul 1, 2017 at 2:47 am

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  I don’t know how to help you. I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  babyhclimber · Member · Jul 1, 2017 at 2:50 am

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  Thanks. I’m glad I’m getting suggestions here. FB is not responding when I email support. And yes, I did subscribe so I get notified.

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  timethief · Member · Jul 1, 2017 at 2:51 am

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  Good. Please be patient while waiting.

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  supernovia · Staff · Jul 1, 2017 at 10:02 pm

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  Hi @babyhclimber, this can be a bit tricky to figure out while it’s working. Next time it disconnects without your intervention, can you temporarily leave it disconnected and updated us here so we can check to see what’s going wrong?

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  babyhclimber · Member · Jul 1, 2017 at 11:01 pm

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  Yes! Again thanks for such fast responses and suggestions.

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  supernovia · Staff · Jul 3, 2017 at 4:26 pm

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  You bet :) Just update this thread when you’ve got more info and we’ll go from there. Cheers!