facing critical issues
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Hi, since November I’ve been having trouble editing my WordPress site.
I want to edit the primary menu on the site so that I can tidy it up and add new content. However, whenever I get to the ‘edit menu’ option and click ‘Primary Menu’, the whole site freezes and I can’t go any further. Any ideas?
Site Link: bestgearly.com -
Hi there,
Your site at bestgearly.com is not hosted with WordPress.com. It is a site using open-source WordPress software (from WordPress.org) but hosted elsewhere.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
https://wordpress.com/support/com-vs-org/.What we can do is help direct you to where you can try to find some help. Post in the community support forums here for help: https://wordpress.org/support/forum/how-to-and-troubleshooting/
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