Facing Issue in wordpress Blog?

  • Unknown's avatar
    adnoisoscar21 · Member ·

    Hey Expert,

    I have just joined this community about asking one of my query which I’m trying to solve from couple of days but unable to do it yet. I have a wordpress site and one of its blog https://www.crackshere.com/movavi-video-editor-full-crack/ take too much time to open editor. I have also check my internet connection and also try to change my connection but the same thing happened again. Usually it take 20 to 25 minutes in every attempt.

    I don’t know where is actual problem in my website. Is there anyone who will look into this. I’m very frustrated from it.

    Kindly answer me ASAP!

  • aleone89 · Staff ·

    Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.

    You definitely have the option to move your site to us so we can provide in-house help, using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.

    As it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

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