facing issue to login

• 

  bikashkumarbks99 · Member · Jul 29, 2022 at 11:00 am

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  when i am trying to login i face troubleshoot problem. please fix my problem

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  helper-heroponriki · Member · Jul 29, 2022 at 2:11 pm

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  Hi there!

  We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look. But I can get you pointed in the right direction.

  Your login page can be found here:

  https://oosoo.co.in/wp-login.php

  If you need to reset your password, follow the steps here:

  https://wordpress.org/support/article/resetting-your-password/

  If you still have trouble, you should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue.

  If your hosting provider is unable to help, please reach out to the WordPress community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  I hope that helps you get started.