facture du 10/03/2023 de 18€ ?

  • Unknown's avatar
    gillesdessailly · Member ·

    Bonjour, Nous ne voulons pas renouveler notre abonnement. Et nous nous sommes aperçu que vous aviez débiter 18 euros sur notre compte .
    A quoi correspond cette sommes ?
    Pouvez vous nous la rembourser ?Dans l attente de votre réponse.
    Cordialement

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hello there,

    I’m going to run your responses through Google Translate and respond in English if that’s ok? But feel free to communicate in your own language if you feel more comfortable.

    Hello, We do not want to renew our subscription. And we realized that you had debited 18 euros from our account.
    What does this amount correspond to?
    Can you refund it to us? Awaiting your response.
    Cordially

    I don’t see any active subscriptions on the account.

    If you’re able to locate a transaction ID: https://wordpress.com/fr/support/mes-paiements/ it’s possible to locate this change and request a refund via this helpful tool: https://wpchrg.wordpress.com/

    I hope this helps.

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